Purchase of a course
When purchasing on our website, please note that the registration is only final when you have received written confirmation from us.
General rules for discounts, offers, etc.
During certain time periods and for certain courses and similar offerings, we provide discounts or other offers. In all these cases, you cannot combine different discounts and offers. For example: If you are a public employee eligible for a 50% price reduction on a course, a "2-for-1 price" offer on the same course cannot be activated.
If participation in a course with discounted prices is canceled or postponed, the discount automatically lapses. Example 1: If you withdraw from a course with a 25% discount and wish to participate on another date, in this case, you must re-register for the course at the prevailing price. Example 2: Quantity discounts, including 2-for-1 offers, should be considered as package deals where two or more employees from the same company can participate. Participants cannot subsequently split up or switch to another course. In such cases, the campaign discount is void, and the prevailing price must be paid for all participants.
Re-examination
If you are unable to attend an exam for which you have registered, you must register for the exam again and pay the exam fee again. This applies regardless of the reason you are taking the re-examination, i.e. regardless of whether your absence was due to illness or that you failed the exam initially.
Cancellation and illness
Any cancellations must be made in writing to Atrium.
Cancellation more than 30 days before the course commencement results in a full refund.
Cancellation between 30 and 15 days before the course commencement results in a 50% refund of the course fee.
Cancellation 14 days before the course or later will no longer permit a refund of the course fee or transfer to another course.
If you fall ill and cannot attend the course, you can transfer your spot to a colleague, who must then register for the course on our website before the course commences.
In case of illness, if you do not wish to transfer your spot to a colleague, you can find another course (at an equivalent price) to be transferred to.
In the event of illness, if you do not find another course to attend, we can hold the amount for you until you find another course you wish to attend. Your credit must be used within 3 years of issuance.
Regardless of your choice from the above options, please contact us at +45 39 27 60 60 or contact@atriumcph.com for further information.
Course and material fees
All course fees are, unless otherwise stated, excl. VAT and cover teaching materials and catering during the course.
All prices for course materials are excl. VAT, but including shipping.
Prices are stated in Danish kroner (DDK) unless otherwise stated.
Materials handed out physically or electronically in connection with a course, network or other Atrium activities are for personal use only and may not be redistributed.
Terms of payment
Credit card:
Payment is made via a secure connection (https://). Atrium has no access to card data and uses Secure Socket Layer (SSL) encryption of transfers and encryption certificates.
Payment can be made online with the credit cards listed on the website.
Note: The courses offered in collaboration with the University of Copenhagen (KU) are paid for on KU's website, which only accepts payment via invoice.
The amount is withdrawn from the account at the earliest on the day you receive final confirmation that you have registered for the course. The amount is only withdrawn if the relevant financial institution has already approved the transaction - otherwise the registration/order is not processed and is cancelled.
Invoice:
Payment is due within 14 calendar days (for private individuals) or 30 days (for companies) after receipt of the invoice. If the amount is not paid within 31 days of the last payment date, standard interest is added as determined at any time by Danmarks Nationalbank's current lending rate plus an additional charge of 7%. Three reminders are sent with a fee of DKK 100 per Reminder.
If we do not receive payment after three reminders, a claim will be placed for collection. If you sign up for a course less than 14 calendar days before the start of the course, payment is due immediately.
VAT refund:
According to the Danish VAT legislation (§ 21) DLI A/S (Atrium) is obligated to add VAT when the training takes place in Denmark. If the invoice is made for a company which is liable for VAT, the company will be able to apply for a VAT refund according to either the 8th or 13th directive in the Danish VAT legislation.
Acceptance of terms of services
For each purchase you must accept Atrium’s terms and conditions. We encourage you to read our terms of service and familiarise yourself with the described rights and obligations. You can view and edit all your information before confirming your order.
Newsletters and other information from Atrium
When you sign up for our newsletter, you automatically receive newsletters and other information from Atrium. You can unsubscribe from the newsletter via a link in each newsletter.
Sign up here: https://www.atriumcph.com/standalone-signup
Disputes
In Denmark, any dispute or claim regarding a product or service purchased on www.atriumcph.com can be submitted to Konkurrence- og Forbrugerstyrelsens Center for Klageløsning, Carl Jacobsens Vej 35, 2500 Valby. You can submit a formal complaint to Center for Klageløsning at www.forbrug.dk.
If you live in another EU country, a dispute can be submitted on the European Online Dispute Resolution platform (ODR platform) at http://ec.europa.eu/odr . The dispute should refer to our e-mail address: contact@atriumcph.com.